Frequently Asked Questions

Take our skincare quiz to get personalized recommendations based on your skin type, concerns, and lifestyle. Our quiz analyzes your answers to suggest the most suitable products for your unique needs.

Yes, all Noorvana products are cruelty-free and most are vegan. We never test on animals and use plant-based ingredients whenever possible.

We offer free standard shipping on orders over $50. Standard shipping typically takes 3-5 business days within the US. Express shipping is available for 1-2 business days.

We offer a 30-day return policy on all products. If you're not satisfied with your purchase, you can return it for a full refund or exchange within 30 days of delivery.

Store your products in a cool, dry place away from direct sunlight. Most of our products should be used within 6-12 months of opening for optimal efficacy.

Yes! Our products are formulated to work synergistically. Start with our quiz to get a recommended routine, or layer products from thinnest to thickest consistency.

We occasionally offer sample sizes with purchases. Follow us on social media and sign up for our newsletter to be notified of sample promotions.

Many of our products are formulated for sensitive skin. Look for products labeled 'gentle' or 'soothing'. If you have concerns, patch test new products and consult with a dermatologist.